User Survey

We run regular user surveys - open to all our families, and to families that haven't accessed our services yet.

We don't have a user survey this year - but we welcome your feedback at any time.  You can find out how to get in touch on our contact us page.

Below is some information on our previous surveys.

In 2013 we wanted to find out:

How important our current services are to families
How we could improve these
What new services families would like 
How we could make sure we were user-led.

We received replies from 39 family members and a few professionals - thank you to everyone that replied.

We have collated the families' responses and they are available to read by clicking here.

We've also replied to all the suggestions and comments.

In 2012 we wanted to find out how we are making a difference to families and to their children.

Click here to download a PDF which shows:

Overall difference made to the family
When families come to things
How we make a difference to children
How we make a difference to families
Your comments - and our responses